During the initial consultation, our IT support engineer will assess your business’s technology needs, discuss any challenges you’re facing, and understand your goals for IT solutions. This meeting will help us identify the best strategies for improving your systems, ensuring network security, and optimizing performance. We will provide tailored recommendations and answer any questions you have to ensure you feel confident moving forward with the right technology solutions for your organization.
02
Strategy Development & Implementation
In the Strategy Development & Implementation phase, our IT support engineer will work closely with you to design a customized IT strategy that aligns with your business objectives. We will plan and implement the necessary solutions to enhance your infrastructure, streamline processes, and ensure robust security. Throughout the process, we prioritize seamless integration with your existing systems, minimizing disruption while maximizing efficiency. Our goal is to deliver a scalable, future-proof strategy that supports your long-term success.
03
Reviews & Finalization
During the Reviews & Finalization phase, our IT support engineer will conduct a thorough review of the implemented solutions to ensure they meet your business needs and expectations. We will assess system performance, address any outstanding issues, and make necessary adjustments. This final stage ensures everything is running smoothly and efficiently, providing you with the confidence that your IT infrastructure is fully optimized and ready for long-term success. We will also offer ongoing support options to keep your systems running at their best.
Our Experience
We are Perfect in
IT Hardware & PC Procurement
IT Hardware & PC Procurement involves sourcing and supplying the necessary technology equipment for your business. This includes computers, servers, networking devices, and peripherals. We ensure you get the best hardware tailored to your needs, optimizing performance and productivity for your organization.
OurManaged IT Services involve delegating your company’s IT operations to a professional service provider. We handle everything from network management, cybersecurity, and data backups to software updates and technical support. This ensures your IT infrastructure runs smoothly, allowing you to focus on core business activities.
Whether you need assistance with cloud migration, infrastructure design, data backup and recovery, or cloud security, our team has the expertise to ensure a seamless transition to the cloud while maximizing the benefits of scalability, cost savings, and accessibility .
Security IT Solutions includes a range of services that are designed to protect your business’s digital assets. This includes network security, data encryption, threat detection, and incident response. Our solutions safeguard your sensitive information and ensure compliance with industry standards, providing peace of mind against cyber threats..
Backup & Disaster Recovery solutions involve creating and managing secure copies of your critical data to protect against data loss. This includes regular backups, storage management, and recovery plans to restore operations swiftly after an unexpected event. Our solutions ensure your business continuity and data integrity.
IT Consulting & Solutions involve providing expert advice and tailored strategies to enhance your business’s technology infrastructure. This includes evaluating your current systems, recommending improvements, and implementing innovative solutions to optimize performance. Our goal is to align your IT capabilities with your business objectives for maximum efficiency and growth.
we offer expert laptop & computer repair services across Dubai, Ajman and Sharjah, ensuring that your device is back up and running with minimal disruption. From broken laptop screens to complex MacBook repairs, our team is equipped to handle all your laptop repair needs with precision and care.
Expert data recovery services
we offer comprehensive data recovery services right here in Dubai. Our expert technicians are skilled in recovering data from a wide range of devices and storage media, ensuring that you get your valuable information back quickly and securely.
Web & Graphic Design Services
Your hub for professional logo, web, and graphic design services, transforming ideas into stunning visuals. We design and develop high converting websites that stand out, improve your business reputation. and generate more leads and sales.
A Virtual Assistant who works for you and works with you
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“Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.”
Steve Jobs
Apple Founder
Pricing and plans
Affordable Options, Great Value!
We make managed IT services easy with three plans: Standard, Professional, and Business – starting at AED 100 per device, per month up to $115 per device, per month.
This allows us to support every company’s unique needs – from the basic monitoring and maintenance requirements of a business to the more complex, security and compliance-focused requirements of a multinational enterprise.
Standard
Intuitive, Standard world-class support tools for growing teams and agency
Find answers to commonly asked questions about our support & services strategies
What Kind Of End-User Training Aziz Rahim IT Support Provide?
Aziz Rahim IT Support, provides an on-demand white-labeled eLearning library. You can learn more about it in this video: www.azizrahim.com/media/Video
How Does Aziz Rahim IT Services, Monitor Customer Satisfaction?
Aziz Rahim IT Services uses Customer Satisfaction (CSAT) Tracking software. When an issue is resolved simply rank the experience with our technical support with a smiling, neutral, or upset face. If the selection is anything but a smiling face, a client manager will reach out to see how we can do better in the future.
What are Aziz Rahim IT Support Response Times?
2 Minute Average Initial Response Time,15 Minute Average Response Time,1 Hour Average Resolution Time.
What If We Already Have Internal Technical Support Staff?
Aziz Rahim IT Support specializes in supplemental support for internal technical support staff. Find out more here: Co-Managed IT.
Will Aziz Rahim IT Support Recommend and/or Purchase Hardware and Software Products for Me?
Yes, if you’re interested in purchasing hardware or software and are looking for recommendations please reach out to your account manager for assistance. When necessary your account manager will recommend you upgrade outdated or nonfunctional hardware.
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