IT Support delivers technical IT services and advice to businesses
IT Support specializes in total IT technology solutions. Services include design, development, implementation and support of business networks, applications, systems integrations, management and maintenance, IP Telephony/VoIP Solutions and cloud based services. IT Support services are delivered to Dubai, Sharjah Ajman and Abu Dhabi.
Affordable and scalable
Comprehensive relationship based support and management of your business IT
Preventative action based problem solvers
IT CONSULTANCY
- Assessment of IT business requirements
- Recommendations of software/hardware solutions
- Solution design
- IT security & risk management
- Disaster recovery and business continuity solutions
- IT project management
Hardware and Network Support
NETWORK
- Design and implementation
- Diagnostics and troubleshooting
- Remote office and work from home
- Wireless and mobile network solutions
SERVER SUPPORT
- Microsoft platform support
- VMWare virtualization
- On premise, hosted and cloud solutions
- Business line applications
HARDWARE / SOFTWARE
- Hardware procurement and installation
- Workstations, thin clients, notebooks and mobile devices
- Printers and scanners
- Anti-virus, anti-spam and anti-malware solutions
- Backup software
- Licensing and maintenance agreements
- USER & DESKTOP SUPPORT
- Trouble shooting
- Desktop hardware maintenance
- REMOTE ACCESS
- Remote PC access
Cloud and Security solutions
CLOUD BASED SOLUTIONS
- Hosted antivirus & spam filtering
- Hosted back-up solutions
- Hosted virtual servers advice, facilitation and management
- Remote desktop services
- Hosted Microsoft Office & Exchange
- Microsoft Office 365
- Microsoft Office SharePoint
- Back-up options for Microsoft Office 365
MOBOTIX SECURITY CAMERAS & CCTV
- Site audit to discuss your needs and budget
- Advice / information / guidance / project management
- Design and installation
- Business and home security camera with remote security including internet and smartphone access
- Installed by licensed professionals
- Onsite training
- Ongoing support
IP TELEPHONY / VoIP SOLUTIONS
- Site audit to check if VDSL/Fiber available
- Advice / information / Guidance / Project management
- Speed testing
- Trusted provider referrals
- Recommend & source VoIP equipment/hardware
- Existing business number porting
- Ongoing support
Maintenance and Audit Check
MAINTENANCE AGREEMENTS
- Onsite maintenance to meet business requirements
- Remote monitoring and maintenance
SITE AUDITS / HEALTH CHECKS
- Audit and review of business IT
- Network, security and licensing audits
Proactive business customer services
IT Support provides a range of solutions for proactive monitoring and regular onsite business network maintenance depending on your set-up and budget.
